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Identity
Verification (Not
required for all counties)
1 .
I originally chose the notary option when I
signed up; how I do I switch to the online ID
option?
Since you originally chose the notary option, you will need to pay the
$8.00 fee for the online ID verification before we can reset your
program so that you can access it.
In order to do so, when you get to the end of your program, before you
access the final quiz, go to the link on the bottom of the page with the
notary information and choose the link to pay the additional $8.00 fee.
After you pay the fee make sure you fill out the form on the page that
appears after the payment page so you will let us
know to reset your program.
2.
I
am at the end of my program. How do I access the
Online ID program?
To
access the online id program, please login to your program and choose
the link that says "All other courts" on the bottom of the Review
Theater page.
Then choose the correct court link from the bottom of the page with the
review material. You will be taken to the page which has explains the
online id process and has a link to the online id program.
3.
I paid for the identity verification program and I cannot see the link on the identity verification page. How do I
temporarily disable my firewall?
Ordinarily,
you should be able to see the link to the online ID program without
making any changes to the firewall on your computer.
However, if you are having
difficulty seeing the link to the online id program, in
order to temporarily disable your computer's firewall, you will need to
check your machine's manual or the built-in 'help' section on your
computer, since every computer requires that different steps be taken
for this procedure.
4.
I
failed the online ID twice, what do I
do now?
You
are only allowed two attempts at the online ID validation.
The identity verification system that we utilize accesses public records
to verify your identity. A failed result means that your answers did not
match the information available in the public records.
No one at InterActive has access to the questions that you were asked or
your answers.
The questions are chosen randomly from a large database of questions and
for security reasons the answers are not stored.
As stated in the information that you accessed upon sign up and then
certified to before accessing the online ID system, if you fail both
attempts for any reason, you will be required to take your final quiz in
the presence of a notary and no refunds will be granted for your program
or the failed online ID attempts.
You will need to log back into your program and print out the notary
quiz that is available after the review material. You can then take
the final quiz in the presence of any notary and fax back the answer
sheet and notary sheet to us.
The fax phone number is on the top of the quiz that you will
print out from our web site. |
