Support FAQ's

System Requirements

1. How do I download Flash for my computer?


If you already have Flash 8 or better on your computer- no worries, you are good to go!

If you do not have Flash 8 or better, and you would like to view the animated cartoons and games, you will need to a moment to download the plug-in.

The download is FREE and takes just a FEW MINUTES to complete! It is installed in your computer automatically, you do not have to reboot your computer after you download it. Click HERE to download the player.

   For GOOGLE CHROME ONLY: You will need Flash 10.3 or better to be able to view all the Flash content. If you need to update to Flash 10.3 or better, please Click HERE to download the player.

2. Can I do this traffic school program if I have a MAC?

Absolutely!

3. What can I do if I can't hear sound?

Hearing Imparied Alternative  For the hearing impaired; or for those who do have sound on their computer, there is a text-based alternative for all animations with sound available by clicking the blue icon indicated.

Program Questions

1. How can I tell how far along in the program I am?

There is a blue navigation button on the left of the first page of each review that says "Your Progress". Clicking that will allow you to see where you are in the program.

2. How long will it take me to complete the Cheap Cartoon Online Traffic School course?

As individuals vary, so does the time it will take any one student to complete, if you received your citation in most California counties. While the course is a court-approved equivalent of an 8-hour classroom traffic school class, most courts allow online programs to be self-paced. Some students whip through our web traffic school program in a couple of hours, others choose to log on and off over the course of a couple of days.  

Miscellaneous FAQ's

1. I entered the wrong case number and/or birth date upon sign up. How can I fix this?

 We will need your correct case number and date of birth for your completion certificate.
You will need to send a support request to us with your correct information before you complete your program so that we may correct it before we create your completion certificate.

2. Why isn't there a shipping address on my payment receipt?

 The payment receipt is generic and the shipping address fields are not used. If your court requires that your certificate be mailed to you, you will be able to tell us how and where you would like your certificate mailed at the end of your program.


Monday-Friday 
8:00 AM - 4:30 PM
 We are closed for lunch from 12:00 PM-1:00 PM daily.
E-mail support requests are also answered after hours and on weekends.

 CLOSED LEGAL HOLIDAYS


Did you forget the answer to a security question?

Instant, online help is available 24/7/365!

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for PHONE SUPPORT


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324 East 11th Street Suite F-4 Tracy, CA 95376 (Northern California)
Online Curriculum ©Copyright 1998-2012 Cheap Cartoon Online Traffic School Online Traffic School - With Internet Games and Cartoons
All Rights Reserved. Web Content, Curriculum and Animated Cartoons Written by M. Pearl