Support FAQ's

System Requirements

1. How do I download Flash for my computer?


If you already have
Flash 8 or better on your computer- no worries, you are good to go!

If you do not have Flash 8 or better, and you would like to view the animated cartoons and games, you will need to a moment to download the plug-in.

The download is FREE and takes just a FEW MINUTES to complete! It is installed in your computer automatically, you do not have to reboot your computer after you download it. Click HERE to download the player.

   For GOOGLE CHROME ONLY: You will need Flash 10.3 or better to be able to view all the Flash content. If you need to update to Flash 10.3 or better, please Click HERE to download the player.

2. Can I do this traffic school program if I have a MAC?

Absolutely!

3. What can I do if I can't hear sound?

Hearing Imparied Alternative  For the hearing impaired; or for those who do have sound on their computer, there is a text-based alternative for all animations with sound available by clicking the blue icon indicated.

Program Questions

1. How can I tell how far along in the program I am?

There is a blue navigation button on the left of each review that says "Check Your Progress Here". Clicking that will allow you to see where you are in the program.

2. How long will it take me to complete the Cheap Cartoon Online Traffic School course?

if your were cited in Los Angeles County, the court requires that you spend 400 minutes on your online traffic school program.

The time requirement is mandatory for EVERY online traffic school approved in Los Angeles County. However, you can log in and out at any time and our server will save your spot. 
You will be able to complete your traffic school requirement on your own schedule.

3. I am doing my program for a citation I received in Los Angeles County. Why does the program time out on me at times?

The Los Angeles County courts require that your program be timed.

You will need to be actively participating in your program when the timer runs out and it will take you to the questions. If you simply let the program sit there for any length of time after the timer has run out, you will experience a timeout error.

This can also occur if you repeatedly pause your program, or pause your program for too long.

Miscellaneous FAQ's

1. I entered the wrong case number and/or birth date upon sign up. How can I fix this?

We will need your correct case number and date of birth for your completion certificate.

You will need to send a support request to us with your correct information before you complete your program so that we may correct it before we create your completion certificate.

2. Why isn't there a shipping address on my payment receipt?

The payment receipt is generic and the shipping address fields are not used. If your court requires that your certificate be mailed to you, you will be able to tell us how and where you would like your certificate mailed at the end of your program.



Did you forget the answer to a security question?

Instant, online help is available 24/7/365!

CLICK HERE!
 


If you can't find the answer to your question above,  
to send an Email support request to our traffic school support staff, 
please provide the following information:

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Phone Support is available:

 
Monday-Friday 
8:00 AM - 4:30 PM PST
We are closed for lunch from 12:00 to 1:00 PM daily.
Email support requests are also answered after hours and on weekends.
Closed legal holidays.

(209) 320-1960

TDD for the Hearing Impaired: 
(800) 735-2929

324 East 11th Street Suite F-4 Tracy, CA 95376 (Northern California)

Online Curriculum ©Copyright 1998-2012 Cheap Cartoon Online Traffic School Online Traffic School - With Internet Games and Cartoons
All Rights Reserved. Web Content, Curriculum and Animated Cartoons Written by M. Pearl